IT Support

The City of Cody's Information Technology (IT) Department utilizes a web-based support ticket system to track and manage IT support requests. Every support request is assigned a unique ticket number, which provides ticket progress and response documentation. A full archive of tickets is maintained for historical reference purposes.

A valid email address is required to submit a ticket from this web portal. A support ticket can also be opened by emailing

The IT Department is responsible for the following systems and services:

      • Data networks
      • Telecommunications systems
      • Radio communications systems
      • Servers and database systems
      • Data backup and recovery systems
      • Desktop and mobile computing devices
      • Audiovisual broadcast equipment
      • Video surveillance systems
      • Website and web applications
      • Email system
      • Social media

The IT Department consists of the following personnel:

Scott Kitchen

SCOTT KITCHEN  |  Information Technology Director
Office: (307) 527-3466
Mobile: (307) 899-2508


[VACANT]  |  Network Administrator
Office: (307) 586-2746

Vel Ramey

VEL RAMEY   Help Desk Technician
Office: (307) 586-2747
Mobile: (307) 271-2675


Cody City Hall  |  1338 Rumsey Ave, Cody, WY 82414-3713


Public Safety Systems Support