The City of Cody's Information Technology (IT) Department utilizes a web-based support ticket system to track and manage IT support requests. Every support request is assigned a unique ticket number, which provides ticket progress and response documentation. A full archive of tickets is maintained for historical reference purposes.

A valid email address is required to submit a ticket from this web portal. A support ticket can also be opened by emailing support@codywy.gov.

The IT Department is responsible for the following systems and services:

• Data networks
• Telecommunications systems
• Radio communications systems
• Servers and database systems
• Data backup and recovery systems
• Desktop and mobile computing devices
• Audiovisual broadcast equipment
• Video surveillance systems
  
• Website and web applications
  
• Email system
• Social media
  

The IT Department consists of the following personnel:

SCOTT KITCHEN  |  Information Technology Director
skitchen@codywy.gov
Office: (307) 527-3466
Mobile: (307) 899-2508

[VACANT]  |  Network Administrator
_______@codywy.gov
Office: (307) 586-2746
Mobile: 

MARK CHESHIER  |  System Administrator
mcheshier@codywy.gov
Office: (307) 527-8728
Mobile: (307) 250-6182

VEL RAMEY  |  Help Desk Technician
vramey@codywy.gov
Office: (307) 586-2747
Mobile: (307) 271-2675